Process
How We Work with Our Customers
A transparent process focused on building lasting, mutually beneficial business relationships.
01
Needs Analysis
We study your business, volumes, order frequency and product preferences to design a tailored proposal.
- Business type
- Estimated monthly volume
- Priority products
- Special requirements
02
Commercial Proposal
We prepare a personalised proposal with prices, payment terms, lead times and included services.
- Catalogue with prices
- Product specification sheets
- Payment terms
- MOQs and pack formats
03
Getting Started
We formalise the commercial relationship and place the first orders to validate the process.
- Account set-up
- First trial order
- Product validation
- Adjustments if needed
04
Ongoing Service
We maintain a regular service with personalised follow-up and constant adaptation to your needs.
- Scheduled deliveries
- Stock management
- Sales support
- Issue resolution
Ready to get started?
Take the first step and request your personalised catalogue. We will reply within 24-48 hours.